Testimonials

Matthews and Severson Conveyancers
Jacqui Lemm

We wanted to progress to a paperless office via the implementation of Leap Legal Software, so we called Brendan from RealHub.

As well as managing our email accounts, RealHub set up the technology for scanning direct onto the Leap software. This includes incoming and outgoing faxes which now are handled directly within Leap, avoiding the necessity of paper.

The process was extremely simple. Brendan from RealHub came in and demonstrated how to use the faxing and scanning software, which gave me the knowledge I needed to be able to train my staff in how to us it within the LEAP software. Plus, they don’t ramble on with all the IT jargon – they explain it in a language you can understand.

With RealHub, there’s always a solution. If ever we’ve got a problem, RealHub always knows how to fix it. IT suppliers we’ve used in the past are nowhere near as efficient as RealHub. Since partnering with them, it’s not so much of a drama for our business if something does go wrong. Our phone calls are always answered or returned promptly and we know any problem will be fixed efficiently.

We’re now on our way to becoming a paperless office - conveyancing is very paper labour intensive and we go through so much paper it’s not funny! By going paperless, we’ll not only save on costs for paper, we’ll save on costs for storage, as we won’t need to store hard copies for seven years. We’ll also save on time – using the Leap software you don’t have to print something off and walk it to the fax machine and fax it off, you just press a button on your computer and it does it all for you. It makes a huge difference to the business.

RealHub have helped us to get the most out of the Leap software. We now find we are more efficient and this gives us extra hours in the day to get work done. We would recommend RealHub to other businesses looking to implement the Leap software.
 
 

Five Dock Leisure Centre
Richard Price - Director

We went to RealHub to invest in a new server, anti-virus protection software and to upgrade our hardware, which includes laptops, desktops and an industrial HP colour printer. More importantly we invested in Brendan Walsh’s expertise and highly-valued personal service.

The products and services we purchased from RealHub have answered all our needs. Initially, RealHub conducted an IT audit across the whole centre to determine what IT products and services we required. The audit was well documented and completed quickly and successfully.

We are absolutely delighted with the end result.

What sets RealHub apart is the personal service the company delivers. RealHub’s consultants are always very flexible and their reaction time to any IT challenge, which occurs rarely, is extremely quick.

We are an 18 hour, 7 days a week, 362 days of the year business and we simply can’t afford to have our IT systems not delivering. RealHub has answered all our needs by ensuring prompt and efficient personal service.

RealHub also introduced a company Intranet for us which has enhanced our internal communication and improved business efficiency.

RealHub has provided ‘Five Dock Leisure Centre’ with security, piece of mind and business continuity.

I would absolutely recommend RealHub to any company looking to upgrade and maintain their IT systems.

 
 

Gary E Fifer and Associates
Gary Fifer - Accountant

RealHub supply all our technology needs from laptops, desktops, and printers to keyboards, servers and monitors.

I deal directly with RealHub director Brendan Walsh and have always received high quality, efficient and effective service.

I have never had a reason to use anyone else for my IT needs.

Due to the nature of our accountancy firm’s computer needs representing something slightly out of the box our expectations are somewhat challenging, for example we have six computer screens running off of one computer, as well as two laptops, a networking system, maintenance and not to mention setting it all up in the first place. RealHub has been able to meet all our expectations with absolute ease.

Providing services like offsite access, leaves us with the comfort of knowing that RealHub is available whenever we need the support.

One of the major benefits of RealHub is that it is always on the forefront of the latest developments in the IT industry.

RealHub comes highly recommended and I will continue to recommend the company wherever possible.

 
 

GRE Marine
Karin Manns - Director

We use RealHub to update our computer equipment and services.

RealHub has made my life a lot easier. The key benefit is I can access my work wherever I am; it has really enabled me to keep a handle on the business. I can now work from home if I want!

I have always experienced a prompt service and assistance. RealHub’s after sales service is exceptional and throughout my dealings with the company I have always found them to be proactive.

RealHub’s customer knowledge sets the company apart from its competitors.

I would recommend RealHub to any company looking to update its computer equipment and services.

 
 

Mortgage Choice
Fiona Bryce - Owner Manager (Franchisee)

We are fairly tech savvy, but RealHub are the experts we call on when in need of IT support.

RealHub installed our server, automated backup and remote access which allowed the business to run more effectively offsite.

I personally met with the RealHub CEO, Brendan Walsh, who took me through the RealHub Assessment methodology to ensure each solution was specifically tailored to meet our business objectives. He asked all the right questions to understand how we work and recommended solutions to benefit us most.

What makes RealHub different is the business experience they have to be able to understand our problems and solve them with tailored solutions. We don’t just get an IT perspective from RealHub, we get a business solution tailored to our specific needs.

The service RealHub offer is excellent. Whenever we have a problem we can rely on them to give us a quick response, especially with the offsite access they have.

I would most definitely recommend RealHub to other businesses that require a tailored, reliable, cost effective solution.
 
 

Norton Survey Partners
Chris Norton - Director

We use RealHub for all our base computer services and IT needs. RealHub provide us with technical expertise, server, systems installation and maintenance.

RealHub’s service is very reliable and a consultant won’t leave until the job is done even if this includes out of hours work.

We’ve always experienced a quick turnaround when working with the team at RealHub. The service and counsel they offer enables us to get up and running as soon as we can if system downtime occurs – which is rare!  We run a technical surveying office, using software such as Computer-Aided Design, so it’s important that things always run smoothly.

The company’s technical expertise is second to none and sets RealHub apart from its competitors. We get a warm and personal service and I would highly recommend the company to anyone looking for a reliable IT hardware (equipment) and services provider.

 
 

Thump Boxing
Loretta Marchegiani – Business Development Manager

RealHub was responsible for the networking of our computers as well as installing and providing security software and back up systems for our IT infrastructure.

RealHub’s services have been fantastic and efficient, we could not have asked for anything more.

The quick turnaround was great. We moved from an initial inspection, to quote, to installation in just a matter of days.

RealHub’s Brendan Walsh was fantastic. He was knowledgeable and was able to deliver on all our IT requirements.

The ongoing support provided by RealHub means we can rely on their expertise to ensure our needs are met at all times.

RealHub met and exceeded our expectations.

RealHub has been extremely flexible and catered for all our needs. The company provided a variety of budget options for us to choose from and we selected the most appropriate package for our business.

We see real benefit in RealHub’s service.  Not only does it ensure seamless running of our office IT systems, but we’re also left with the confidence that if we ever lost any information, it could be easily recovered.

We would definitely recommend RealHub to those who want an efficient, effective and flexible service.